Using ProductCart - Handling Partial Shipments with Authorize.net

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Handling Partial Shipments with Authorize.net

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1781
Printed Date: 27-February-2025 at 9:04am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Handling Partial Shipments with Authorize.net

Posted By: knifepro
Subject: Handling Partial Shipments with Authorize.net
Date Posted: 30-June-2008 at 2:54pm

Can anyone tell me how they handle multiple products ordered with payment processor Authorize.net when only part of the products are available and the rest are back ordered? Is there any way to charge only the products that have shipped and save the rest for later processing?

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Brian

brian@theknifeprofessional.com
brian@heartlandbraidedrugs.com
www.theknifeprofessional.com
www.heartlandbraidedrugs.com
ProductCart v4.7
QuickBooks Sync
Mobile

Replies:

Posted By: knifepro
Date Posted: 13-February-2009 at 2:37pm

Hamish...do you have any idea how to handle this?

Basically if a person orders two items and one is available and one is on back ordered is there a way to only charge them for the item shipping or split the other item into a new order?

-------------
Brian

brian@theknifeprofessional.com
brian@heartlandbraidedrugs.com
www.theknifeprofessional.com
www.heartlandbraidedrugs.com
ProductCart v4.7
QuickBooks Sync
Mobile

Posted By: Russ Nobbs
Date Posted: 14-April-2009 at 5:11pm

Same problem with PayPal Pay Flow.
Seems to me that FTC does not allow us to charge the credit card for goods we can't ship. We jump through hoops by only pre-authorizing the order, adjusting the totals to the actual total then processing the charge as a sale.
With debit cards this all too often causes a double charge on their card until the first charge falls off as never completed.