Using ProductCart - main category not importing

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main category not importing

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1826
Printed Date: 27-November-2024 at 4:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: main category not importing

Posted By: BrianRoden
Subject: main category not importing
Date Posted: 17-July-2008 at 12:35pm

We are a craft publisher, and are setting up a ProductCart site for our wholesale customers (independent craft shops) to order from. Our main categories are Publications, DVD/Video, Scrapbooking, Yarn Accessories, and a few others. The vast majority of our SKUs fall into Publications. We have prepped a CSV file with the proper category names in the "Category name" field. In Publications, we have a lot of skill subcategories like "Cross Stitch", "Knitting", "Quilting", and so on. We have these set in "Additional category 1", with "Publications" in the field "Parent category 1".

When we upload and import the CSV file to load the store items, Publications does not end up showing as a top-level category on the Navigation. Instead, all its child categories go to the top level, alongside the other true top-level categories like DVD/Video and Scrapbooking. If I go to Manage Categories, Publications is not listed as a category, but if I chose to add a category, Publications is the pre-selected value in the drop-down list for the parent category (in fact, it doesn't leave me an option for leaving the parent category blank, so I can't add a top-level category).

Something's totally wacky, and I haven't been able to locate it.