Using ProductCart - RMA reshipping

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RMA reshipping

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1833
Printed Date: 06-October-2024 at 7:30pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RMA reshipping

Posted By: cpgmar
Subject: RMA reshipping
Date Posted: 13-March-2008 at 11:14am

Has anyone had this problem? When an item is returned or needs to be reshipped, how do you reset that item to "pending" so that you can ship it again with the UPS or FedEx shipping wizards. I tried using a RMA number and tried to revert it back to "pending" that way but I can't see any way to do that, it remains "shipped". There is no way to generate a label in either program. HELP!

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Cindy

The Tasteful Garden

www.tastefulgarden.com