Customizing ProductCart

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Phone orders

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Customizing ProductCart
Forum Description: Exchange messages with other users that are customizing ProductCart.
URL: https://forum.productcart.com/forum_posts.asp?TID=1939
Printed Date: 21-July-2025 at 5:39am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Phone orders

Posted By: john123
Subject: Phone orders
Date Posted: 28-August-2008 at 9:25am

Hi,

Is there a way of creating a payment option that is available for administrators in Product Cart and not web customers. The reason is I would like to record phone orders and money orders in the database manually. I do not not want it to show in the list of payment options during checkout. I would like to keep it internal.

Also, if anyone would like to share on how they handle these types of orders that would be great.

John

Replies:

Posted By: Hamish
Date Posted: 02-September-2008 at 9:08am

Hi,
Do you use, or plan to use "wholesale" customers? If not, then you could set up a user for use in house as a wholesale customer with "CASH" or "COD" or whatever offline payment method you like. The disadvantage of that approach is that all the sales records are associated with the "Store" user and not the actual end customer, although this may not be an issue for you.
There are alternative approaches, that I think would work, but these would involve custom coding. There was a thread on this forum about a "quick order" page for use by telephone sales staff which may be of interest.
See : http://www.earlyimpact.com/forum/forum_posts.asp?TID=1718&KW=quick+order - www.earlyimpact.com/forum/forum_posts.asp?TID=1718&KW=quick+order

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Posted By: john123
Date Posted: 02-September-2008 at 8:24pm

Hi Hamish,

Thanks for the reply!

Using the wholesale customer would not be a good Idea since I plan on using that feature.

I guess I need to do a customization. I like the quick order that was done but I may need to tweak it a bit more. Any suggestions of developers that can help me with this?

John