Using ProductCart - "Out of memory" errors in IIS Log

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"Out of memory" errors in IIS Log

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1987
Printed Date: 22-November-2024 at 1:54am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: "Out of memory" errors in IIS Log

Posted By: cwalkman
Subject: "Out of memory" errors in IIS Log
Date Posted: 19-September-2008 at 2:12pm

We're seeing Out of Memory errors periodically in our IIS logs from PC, usually something like:

"2008-09-12 16:00:48 W3SVC151752 UTAH 209.41.xxx.xx /store/pc/checkout.asp |0|800a03e9|Out_of_memory 66.236.xxx.x Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+5.1;+.NET+CLR+1.1.4322;+.NET+CLR+2.0.50727;+InfoPath.1) pcfront%5FvisitedPrds=%2A6%2A7%2A4%2A12%2A11%2A2%2A;+ASPSESSIONIDACTBRRDC=OHLKDGMABGEMJAEDIECPKCGB;+__utma=158713126.135068564.1206037817.1220469363.1221235084.43;+__utmz=158713126.1220446920.41.36.utmcsr=missionresearch.com|utmccn=(referral)|utmcmd=referral|utmcct=/giftworks/;+__utmb=158713126.3.10.1221235084;+__utmc=158713126 http://www.missionresearchstore.com/store/pc/viewCart.asp - http://www.missionresearchstore.com/store/pc/viewCart.asp 500 18246 864 9953"

PC doesn't record these in its own error log.

Has anyone else seen this? Any insights?

Thanks much,

Replies:

Posted By: Hamish
Date Posted: 19-September-2008 at 3:32pm

Hi CW, Is this on a shared server? - Check with your ISP that the server your on is not overloaded & get them to move you to a less heavily loaded server if it is.

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: katharina
Date Posted: 19-September-2008 at 3:37pm

We had slowness on our site caused by the shared server. Our provider moved us to a semi-shared server with 4 other users. That solved the issue completely. PC needs a certain amount of resources and it can get high on a busy site. It's not that their product is bad, its just the nature of a good shopping cart. Talk to your provider and see how they can solve this issue for you. We are using http://www.webhost4life.com - www.webhost4life.com and can't complain about them.
Katharina

Posted By: Hamish
Date Posted: 19-September-2008 at 4:27pm

Hi, If you do decide to move hosts then 3 great providers who all have a good knowledge of ProductCart and so you can be sure they will provide a solid environment for it are:

- Greg Dinger - Forum Guru - http://www.greybearddesign.com/ProductCart - www.GreyBeardDesign.com/ProductCart
- NetProfits - Forum Guru - http://www.nicwebdesign.com/ - www.nicwebdesign.com
- Jolt Digital - http://www.joltdigital.com - www.joltdigital.com

I'm sure there are plenty of other good hosts out there as well.

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: cwalkman
Date Posted: 22-September-2008 at 2:22pm

Our host moved us to a "highly isolated .NET 2 application pool", but we're still receiving the Out of Memory errors periodically. Any thoughts? Would lowering the session timeout threshold help?

Thanks,
CW

Posted By: Matt
Date Posted: 22-September-2008 at 2:32pm

How much memory is allotted to your website/ pool? Can you estimate your store's traffic (e.g. visits per hour)?