Using ProductCart - Can't login to control panel on new site

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Can't login to control panel on new site

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2021
Printed Date: 07-October-2024 at 9:39am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Can't login to control panel on new site

Posted By: kcollins
Subject: Can't login to control panel on new site
Date Posted: 03-October-2008 at 4:05pm

I've done my development work locally on my laptop but after moving everything to the server I can't login to the control panel.

I tried to trace the problem through the code but the parts I need to see are obfuscated!

Do I need to run the setup wizard again after moving to the server?

Thanks,
Kevin

Replies:

Posted By: kcollins
Date Posted: 03-October-2008 at 4:25pm

I ran the setup / activation wizard again and received the following message:

There is a problem...
It appears that the store License Key has previously been registered and therefore cannot be used to activate another store, or that the domain name associated with this store is not the correct one. You will need to request a new license or ask Customer Service to unlock the existing license key for you.
For any activation issues, mailto:store@earlyimpact.com - contact us .

Posted By: Hamish
Date Posted: 03-October-2008 at 5:18pm

Hi, Raise a support ticket. :-)

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: kcollins
Date Posted: 03-October-2008 at 5:46pm

Yep they took care of me. And darn fast too!