Product Reviews
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=208
Printed Date: 22-November-2024 at 10:51pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Product Reviews
Posted By: FTHOBBIES
Subject: Product Reviews
Date Posted: 16-May-2006 at 10:27pm
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Quick question about reviews... I have the ratings setting set for Rate by Marks 1-10. I also added a text area for customers to complete if dsired. Whether they click on the "Rate it" button or the "Write your own review" link, the same screen comes up wth Name, Title, and Text area fields. They never see the rate it from 1 to 10 part of it. I have tried it myself and do not see it either. Do i have something set up wrong? |
Replies:
Posted By: WGSnet
Date Posted: 23-June-2007 at 1:36pm
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I'm experiencing the same problem. I've been unable to figure it out. At first we had Rate by 'Feeling' selected. We submitted 2 test reviews and they worked fine with the Smiley Faces. Then we swapped to Rate by Marks and we only get the pop-up box with questions as well. |
Posted By: ProductCart
Date Posted: 24-June-2007 at 4:11am
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Under "Overall Product Rating", make sure to select "Can be set independently of sub-ratings". This way a customer will be able to rate the product directly on the product details page. Otherwise the rating is calculated automatically based on the sub-ratings: that is, specific rating options that you define (e.g. style, quality, performance, etc.) ------------- The ProductCart Team Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software |
Posted By: WGSnet
Date Posted: 24-June-2007 at 2:18pm
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Works now, thanks! |
earlyimp wrote: