Customizing BTO - BTO Item Name

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BTO Item Name

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Build To Order
Forum Name: Customizing BTO
Forum Description: Interact with other users, resellers and developers about customizing BTO
URL: https://forum.productcart.com/forum_posts.asp?TID=2093
Printed Date: 02-June-2024 at 8:48am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: BTO Item Name

Posted By: hhsign
Subject: BTO Item Name
Date Posted: 31-October-2008 at 11:46am

All Item Names in the BTO products are losing the last few letters. I can not find where to change the value to fix this problem. They are worse in Firefox. Here is a link to a BTO product to see what i am talking about.

http://www.hhsignsupply.com/productcart/pc/configurePrd.asp?idProduct=41948 - http://www.hhsignsupply.com/productcart/pc/configurePrd.asp?idProduct=41948

Help!!

Replies:

Posted By: Hamish
Date Posted: 31-October-2008 at 2:15pm

Hi hhsign - It's a CSS issue as the text is definitely there, just hidden.

I have a real bodge of a solution - far from ideal, but it's a start until someone finds a better fix. In pcstorefront.css find :-

    /* Style the transparent fields used by ProductCart Build To Order and Apparel Add-on */
    #pcMain .transparentField {

and add :-
        width: 40%;

Or set it in pixels.
Be aware that the descriptive text is NOT the only field on the page using that CSS.

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Posted By: ProductCart
Date Posted: 03-November-2008 at 7:27am

hhsign: we had not seen this happen before and cannot replicate it in our tests (e.g. http://www.earlyimpact.com/productcart/build_to_order/productcart/pc/configurePrd.asp?idproduct=423&qty=1 - see long item names on this product configuration page ).

- if you have customized any of the pages that affect the product configuration page, please try restoring the default ones and see if the problem disappears. This is true for the CSS documents too.

- if you still believe there might be an issue in ProductCart, please open a support ticket so that we can further look into it and recommend additional steps.

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