Using ProductCart - Missing a state

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Missing a state

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2156
Printed Date: 07-October-2024 at 1:27pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Missing a state

Posted By: Scentsofhhi
Subject: Missing a state
Date Posted: 18-November-2008 at 11:54am

Help please. It was recently brought to my attention by a potential customer that Washington is not available as a state option in the drop down menu at checkout for my store. I looked, and sure enough it's not there. I believe there is another one missing (I didn't have time to rattle off all of the states to figure it out) but apparently one option is American Samoa. I've upgraded to the most current cart (3.5) and I've checked all of my shipping options to see if somehow I excluded it and I haven't. Do I need to submit a ticket for this problem?

Replies:

Posted By: ProductCart
Date Posted: 18-November-2008 at 12:03pm

You can simply add it via the Manage States feature in the Control Panel (Settings menu). This is not a known issue. It might be that it was deleted by mistake?

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Posted By: Scentsofhhi
Date Posted: 18-November-2008 at 12:10pm

Thanks! I just found that menu item. I'm glad I didn't submit a ticket for something so simple. Now I just have to figure out what other state is omitted. :)