Using ProductCart - Click for Larger Image

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Click for Larger Image

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2241
Printed Date: 07-October-2024 at 3:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Click for Larger Image

Posted By: macleather
Subject: Click for Larger Image
Date Posted: 11-December-2008 at 5:29pm

Hello All,

I just uploaded a new product with 1 additional image since upgrading to v3.5. When I click on the view larger image it says "loading" but never does.

Anyone have any ideas where I can look to see what's going on?

Thanks

Alan

Replies:

Posted By: Matt
Date Posted: 11-December-2008 at 5:42pm

It does that if it cannot find the image. Is the image definitively on the server? Does the pop up work for the other images?

Posted By: macleather
Date Posted: 12-December-2008 at 3:26pm

Hi Matt,

Thanks for the quick response. Yes, it's on the server. It appears that none of the pop ups work on any images and they did prior to upgrade.

Any other ideas?

Alan

Posted By: Matt
Date Posted: 12-December-2008 at 3:33pm

Make sure you uploaded the highslide folder in the "pc/images" directory.

If that does not work I would assume you customized your layout. That could be verified by looking at your page in Firefox's error console. It would show a JavaScript error.

Posted By: macleather
Date Posted: 12-December-2008 at 3:44pm

Thanks Matt,

It was the highslide folder. I had upload issues with the upgrade to v/3.5 which you guys had to fix. Obviously this was one also. Everything is working again.

As usual, the best support in the industry.

Alan