Using ProductCart - Server Change

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Server Change

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2253
Printed Date: 26-February-2025 at 4:59pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Server Change

Posted By: billh
Subject: Server Change
Date Posted: 16-December-2008 at 11:05am

We recently revamped our entire website (excluding ProductCart), and part of that project involved moving ALL of our online functions (including ProductCart) to a different set of servers.

As a result, I can add products that don't appear online. I believe it's a pointer problem but the folks that did the moves for us are a little blind in that regard.

It comes down to right now we cannot add items to the system, they don't show up.

I'm wondering if we reinstall ProductCart on the new server (overlaying what code is already there), is there a way to do this without losing what products we currently have online?

Replies:

Posted By: ProductCart
Date Posted: 16-December-2008 at 11:12am

Make sure that the move to the new servers has been done according to the following article: http://wiki.earlyimpact.com/how_to/move_store - http://wiki.earlyimpact.com/how_to/move_store

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: Greg Dinger
Date Posted: 16-December-2008 at 11:14am

My first guess is that the database connection still points to the old server.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: billh
Date Posted: 16-December-2008 at 11:18am

Most excellent response.

Probably keep me from tearing out the rest of my hair.