Checkout Process
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2270
Printed Date: 07-October-2024 at 5:33pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Checkout Process
Posted By: macleather
Subject: Checkout Process
Date Posted: 19-December-2008 at 2:08pm
I've just noted a problem when checking out. If I have a product shown as Free Shipping (by checking No Shipping Charge and Display No Shipping Text checked in CP) and the Customer has a separate shipping address, the checkout process skips over the shipping tab but on the Summary Tab it has the shipping address the same as the billing address. I doubled checked that the customer has a separate shipping address which is shown as the default shipping address. Any ideas on what's happening here?  On another area, is there a way to suppress the url from printing on the Printer Friendly Invoice? It shows the full path to OrdInvoice.asp. Thanks for any help or ideas. Alan |
Replies:
Posted By: Hamish
Date Posted: 19-December-2008 at 3:40pm
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Hi Alan, Can you please raise a support ticket so we can investigate properly. Thanks. ------------- Editing ProductCart Code? See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code |
Posted By: macleather
Date Posted: 19-December-2008 at 3:46pm
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Thanks Hamish, Will do. Alan |
Posted By: ericpollard
Date Posted: 31-December-2008 at 1:40am
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So was this fixed? Is it a common error that requires a patch? I often require free shipping, but haven't put my site online yet. Will this happen to me as well... ? |
Posted By: Hamish
Date Posted: 31-December-2008 at 4:28am
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Hi Eric, It wasn't broken. There is a setting in the Shipping Settings page which controls this behaviour :- "Hide shipping address Input form when only products flagged as "No Shipping Required" are in the cart. " If it's unchecked the shipping address input field should display when only products flagged as "No Shipping" are in the cart. ------------- Editing ProductCart Code? See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code |
Posted By: macleather
Date Posted: 31-December-2008 at 12:04pm
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Hi EricPollard, Hamish is correct, it was not broken. Due to an upgrade problem I had, that setting to hide shipping address got inadvertently checked. (which by the way the quick and fabulous EI support team found very quickly). Everything is working fine now. In case it helps, here's how I do the free shipping. I changed Line 713 (in my version) in Languages.asp from "No Shipping Required" to "FREE SHIPPING" then on the "Other Settings" section of the product page in CP I select "No Shipping Charge" and "Show No Shipping Text" and as a result "FREE SHIPPING" appears on the product page. In my case, it's all capitalized and in red for best visibility. Works Great. Hope this helps, Alan |
Posted By: ericpollard
Date Posted: 01-January-2009 at 2:36am
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Good to know it wasn't a problem. I assumed it wasn't because that would just be a ridiculous error, but you never know! Thanks for the tip macleather, I'll make a note of that. I may end up using that idea. |