Using ProductCart - Memory Issue

Memory Issue

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2273
Printed Date: 26-February-2025 at 5:55pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Memory Issue

Posted By: bp_travis
Subject: Memory Issue
Date Posted: 23-December-2008 at 11:33am

Hello. We are running out of memory on our store and its causing problems on the server. How much memory should be allocated to the application pool? We are using a shared server. We don't have heavy traffic (around 600 pageviews a day). Any suggestions? Thanks

Replies:

Posted By: Greg Dinger
Date Posted: 23-December-2008 at 11:40am

Are you running Access or MSSQL? What host?

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: bp_travis
Date Posted: 23-December-2008 at 12:01pm

We are using MSSQL. Our host is Vertex.

Posted By: Greg Dinger
Date Posted: 27-December-2008 at 9:02am

Well, I'm afraid of making a blanket assumption, but when I look at their plans (and without knowing what plan you are on) I have to wonder what compromises they make, or shortcomings may exist, with such a service.

I have seen a couple recent stores who were losing sessions, thus their shopping cart sessions were being lost. One was Verio, obviously a big player, but offering similarly discounted plans. The client moved to a new host and the problems were immediately resolved.

Nothing comes for free, and if a host is going to give away there services they have to make cuts. Your plan may call for very limited resources in the application pool, causing frequent server resets.

One thing you may want to look into is whether you are in your own pool or the general pool. If you are in the general pool, and other sites with more traffic are causing resets, that could be affecting you regardless of your low traffic. Otherwise I'd spend the money and go with a new host if this doesn't get resolved.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |