Using ProductCart - wholesale ordering problems (two) in FF

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wholesale ordering problems (two) in FF

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2420
Printed Date: 26-June-2024 at 6:32am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: wholesale ordering problems (two) in FF

Posted By: RUOnTheNet
Subject: wholesale ordering problems (two) in FF
Date Posted: 02-February-2009 at 4:00pm

Hi, we are receiving a couple of problems when wholesalers enter orders.

The wholesale customer will try to place an order, and get the following errors:

1) We encounter the "shopping cart empty" error message. After three attempts the product stays in the cart sometimes. This occurs mostly with FireFox

2) When we don't have the above problem, that is a successful wholesale order, we are not always offered the option to change the shipping address at time of checkout. It seems that we have to go into the account first and change shipping address, and not done at time of checkout. Is this correct? Basically the wholesaler logs in, purchase a wholesale product and does not get the chance to change shipping address at check out.

Yes, we have the selection of allowing the user to have different shipping addresses enabled.

Thanks for any input.

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Alan,
www.AreYouOnTheNet.com
Internet Sales, Marketing & Affiliate Program Management

Replies:

Posted By: Hamish
Date Posted: 02-February-2009 at 5:01pm

Hi,
This sounds an awful lot like the issue covered in this thread :-
http://www.earlyimpact.com/forum/forum_posts.asp?TID=2224 - http://www.earlyimpact.com/forum/forum_posts.asp?TID=2224

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