Using ProductCart - Anyone using Protx

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Anyone using Protx

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2469
Printed Date: 27-February-2025 at 3:43am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Anyone using Protx

Posted By: GavinB
Subject: Anyone using Protx
Date Posted: 11-February-2009 at 5:23am

Hi

Is anyone currently using Protx (particularly in the UK). I am looking to move a client on to it but wondered if PC and Protx allowed the following...
1) Customer places order and gives card details - at this stage they are just checked as supplier cannot guarantee stock availability
2) When order is processed and stock confirmed as available, can we just press a button to charge the card details that were supplied?
3 If we have to change the order (higher or lower final price) can we charge that amount automatically?

Gavin

Replies:

Posted By: intour
Date Posted: 15-February-2009 at 8:40am

Hi Gavin,

We have quite a few customers using Protx and we are also official 'Protx Partners'

In answer to your questions:

1) Yes you can set it to authorise the card without actually making the sale.

2) You can do this through your Protx admin panel - not sure about what Productcart does at this point because I don't have any other customers on authorize only. I can check for you.

3) Yes you can modify the order but you'd have to have the OK from your customer first. It's a bit fiddly because you may have already authorised a higher price. Protx is quite flexible because you can make changes directly in your Protx admin panel.

Hope this helps

Feel free to contact me if you need any more

Nigel

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