Suggestions - Better System Emails

Better System Emails

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=2531
Printed Date: 22-November-2024 at 9:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Better System Emails

Posted By: ledfish
Subject: Better System Emails
Date Posted: 04-March-2009 at 11:06pm

I would love to see the email settings area improved greatly.

Specifically, it would be nice to send better looking e-mails for Order Recipt, Order Confirmation, Order Shipped and Order Cancelled.

The plan text emails look quite amatuerish when compared with the automated e-mails you get from other e-commerce companies. Most of them include graphics that make your e-mail look more professional.

I'm really quite suprised this has not been improved yet.

Another suggest would be to allow the selection of multiple different e-mails for order cancellation and order shipped. Sometimes order are cancelled for different reasons and it would be nice to select the appropriate e-mail to send on a per order level. Also, I often find the need to switch between a couple of standard e-mails for order shipped.

Replies:

Posted By: cpgmar
Date Posted: 05-March-2009 at 7:07pm

Yes, I agree! Please let us use html code to design our emails.

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Cindy

The Tasteful Garden

www.tastefulgarden.com

Posted By: ProductCart
Date Posted: 06-March-2009 at 4:45am

This is something that we plan on adding as part of ProductCart v4.

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: cpgmar
Date Posted: 08-March-2009 at 6:33pm

How about the ability to automatically email a printable HTML gift certificate with the code dropped in when the order is processed? Now we're talkin'...

Or even just a link to a printable HTML page that would be a gift certificate with the code dropped in, similar to the way the invoice is available to print now when customers are logged in.

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Cindy

The Tasteful Garden

www.tastefulgarden.com

Posted By: cpgmar
Date Posted: 02-June-2009 at 10:21am

Another item we would find extremely useful and I am sure others would too is a "Back Ordered Item" email. The "Partially Shipped" email message shows the customer which items are being shipped but doesn't indicate which items are not being shipped and a ship date they will be rescheduled to. The order status is updated to "Partially Shipped" but it would be great if it could update the ship date to a future "back order" date at the same time.

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Cindy

The Tasteful Garden

www.tastefulgarden.com