Using ProductCart - Automatic E-mail Time Problem

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Automatic E-mail Time Problem

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2621
Printed Date: 27-February-2025 at 8:46am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Automatic E-mail Time Problem

Posted By: ledfish
Subject: Automatic E-mail Time Problem
Date Posted: 03-April-2009 at 2:21pm

I'm having trouble solving a problem that has come up using an old version of Productcart (V 2.71)

When I receive in outlook e-mails that are automatically generated by PC, i.e. order notification, the time in outlook shows as 4 hours later than the current time. so for instance if the e-mail was sent at 2:00pm, it shows in outlook as 6:00pm.

Where this gets interesting is that if I send an e-mail to myself from our customer service inquiry form that I created from scratch, but runs from within the site, I don't have a problem OR if someone just sends me an e-mail to my store e-mail address, I don't have a problem. It is only the automatically generated e-mails.

Anybody have an ideas or a fix for this.

BTW, the server has the correct time set, so it is not a server issue as far as I can tell.

Replies:

Posted By: JoltDigital
Date Posted: 06-April-2009 at 10:36am

A 4 hour difference sounds like the web server is on GMT while you are expecting your store to be on EST (GMT-4).

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