Using ProductCart - Where Do 'Reply' Messges Go?

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Where Do 'Reply' Messges Go?

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2783
Printed Date: 27-February-2025 at 1:46pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Where Do 'Reply' Messges Go?

Posted By: nas
Subject: Where Do 'Reply' Messges Go?
Date Posted: 08-June-2009 at 3:35pm

I have a BTO store setup for quotes only. When a customer submits a quote I can view it, reply to them, or finalize it. When I hit reply, the customer gets an email...but does PC store a copy of the email anywhere? I can't seem to find it if it does. I want to use this feature, but we need a copy of communications for our records. Thanks for your help!