International Billing
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=2827
Printed Date: 27-February-2025 at 5:30pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: International Billing
Posted By: cs
Subject: International Billing
Date Posted: 29-June-2009 at 9:32am
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We have a customer who is trying to order with billing address in Belgium and a shipping address in TX. Apparently there is no equivalent to "state" in Belgium, so she would just leave that field blank. However, the cart always fills in TX in the state field, even though she leaves it blank. The result is a wrong billing address, a problem for the credit card AVS. Can anyone think of a quick solution? Can I force a field to stay blank?
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Replies:
Posted By: Hamish
Date Posted: 29-June-2009 at 9:49am
Hi,
I just tested with the latest version of ProductCart - When I change the Shipping Country to Belgium the Shipping State/Province field becomes an optional input field.
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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Posted By: ProductCart
Date Posted: 29-June-2009 at 9:57am
This is most likely just an "auto-fill" issue. The customer's browser is auto-filling that field.
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: cs
Date Posted: 29-June-2009 at 10:49am
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I have tried to edit from within the admin on product cart and I have the same results. TX is what shows up under state even when I delete it.
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Posted By: Hamish
Date Posted: 29-June-2009 at 12:07pm
Change the "country" in the shipping address to Belgium - then the state should clear and stop being a drop-down. Perhaps the browser is then auto-filling it when it's no longer a drop-down as earlyimp said in the earlier post?
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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Posted By: cs
Date Posted: 29-June-2009 at 12:37pm
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The country in the shipping address IS Belgium. There is no drop down. In fact, there is not a red star showing the state as required, and the box is blank. It is when you go 2 screens forward to the final checkout that the TX shows up under state. You can go to the website and easily repeat the mistake yourself. Go to creationsensation.com buy something, enter the billing addy as belgium, and the shipping as tx. It will show TX in the billing as well as the shipping. I've tried it with other states and the same thing happens.
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Posted By: Hamish
Date Posted: 29-June-2009 at 2:25pm
Hi, Your right, I hadn't realised you were talking about a subsequent page. Please raise a support ticket so that the developers can investigate so that you get any fix arising from this issue.
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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