Customizing ProductCart - Error - Authentication Required

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Error - Authentication Required

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Customizing ProductCart
Forum Description: Exchange messages with other users that are customizing ProductCart.
URL: https://forum.productcart.com/forum_posts.asp?TID=2984
Printed Date: 24-July-2025 at 8:44pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Error - Authentication Required

Posted By: mikey234d
Subject: Error - Authentication Required
Date Posted: 28-August-2009 at 9:58am

This is an error message that I get every once in awhile. It doesnt matter what page Im on, it just pops up. I have told my hosting company about this and they said that it needed some patch to the software, which they then applied. However, I still continue to get this message. Does anyone know how to fix this? Below is the screen shot. My website is http://www.shopatdean.com - www.shopatdean.com

Replies:

Posted By: Greg Dinger
Date Posted: 28-August-2009 at 11:11am

Do you have reports of customers getting this, or only you see it?

My suspicion is that you may have FrontPage server extensions installed, or that you may have some secured folder established in which (for example) an image is referenced, and that Windows (as it does occasionally) ends up with a conflict.

If it's only you, it may be because your user (as site administrator) is treated differently than public visitors.

If it's web visitors as well, I'd be curious about what your host thought needed to be visited.

I have seen this myself in the past, thus a bit of familiarity with it. If it's only you seeing it, not a big deal. If customers are seeing, then it's certainly something to get resolved.

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