Getting Started - Forgot Password Feature is not working

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Forgot Password Feature is not working

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3007
Printed Date: 05-October-2024 at 10:07pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Forgot Password Feature is not working

Posted By: theqc
Subject: Forgot Password Feature is not working
Date Posted: 04-September-2009 at 2:59pm

I have set up my mail settings in the admin section, and my tests come back as a success, however every time I check whether the forgot password box is working, I never receive an email. Anyone have any ideas?? Thx

Replies:

Posted By: Hamish
Date Posted: 04-September-2009 at 3:02pm

Spam folder??

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: theqc
Date Posted: 04-September-2009 at 3:11pm

I wish! It doesn't be seeming to send out. There are no errors however on the website.

Posted By: Hamish
Date Posted: 04-September-2009 at 3:37pm

Ah well, I thought I would shoot for the easy target first :-)
Have you tried different email settings? I recommend CDOSYS. Another possibility is the hosting company blocking email - so if your using an email address for your domain try an external one, or vica versa.

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: theqc
Date Posted: 04-September-2009 at 3:55pm

What is weird is that the email settings were working, and then I tried another test message and received a failed response. I checked the authentication box, added my settings and it works. Figures it was user error. BTW, I am using CDO. Thanks!