Using ProductCart - Internet Explorer Version 6

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Internet Explorer Version 6

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3055
Printed Date: 01-March-2025 at 12:43am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Internet Explorer Version 6

Posted By: mikey234d
Subject: Internet Explorer Version 6
Date Posted: 23-September-2009 at 11:14am

Why is that in Internet Explorer 6 my website shows up all chopped up? Now I have not done any type of major changes to the template that ProductCart comes with. All previous advice I have been given have said that I would have to modify the code to get Internet Explorer to work, however in ProductCart's documentation it states "Internet Explorer 5.x and above for the PC is fully compatible." Can anyone help me on this?

Website: http://www.ShopAtDean.com - www.ShopAtDean.com
Hosting Company: Jolt Digital

Thanks,
Mike

Replies:

Posted By: Hamish
Date Posted: 23-September-2009 at 1:54pm

Hi Mike,
Although ProductCart works quite happily with IE6 it does not mean that your site design necessarily will.
Unfortunately I don't have IE6 installed so I can't see the issue or offer any targeted advice on resolving it. One option is to :-
- Make a copy of viewCategories.asp as, say, viewCategoriesTST.asp and a copy of header.asp as headerTST.asp (and possibly do the same with footer.asp as well) .
- In viewCategoriesTST.asp edit it to use the headerTST.asp
- Take copies of your CSS files adding TST to the end of their names.
- Edit headerTST.asp to use the TST versions of the CSS files.

This way you can experiment with the CSS or HeaderTST files whilst investigating the issue without risking the look of your live store changing.
There are excellent tools for FireFox which can be used to edit the CSS etc and some tools available for IE, although I'm not sure if they are available for IE6 but there is a subtle implication that it should be compatible.
http://www.microsoft.com/downloadS/details.aspx?familyid=E59C3964-672D-4511-BB3E-2D5E1DB91038&displaylang=en

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: mikey234d
Date Posted: 09-December-2009 at 8:59am

I still can not get IE6 to work with my website. I know there are a lot of talented firms out there that can help me solve this issue. To anyone who can help me fix this, please send an approximate quote to my email address mdesatnik@gmail.com. I am looking to get this taken care of ASAP.

Thanks you in advance,
Mike

Posted By: mikey234d
Date Posted: 09-December-2009 at 11:42am

Hamish,

I forgot to mention, that I did not do any thing much different than the standard css that came with the product. Changed colors and added some stuff, but it is not a completely different style sheet.

Posted By: ProductCart
Date Posted: 09-December-2009 at 1:29pm

Hi Mike,

We visited your site using IE 6 using the handy tools at http://spoon.net/browsers/ - http://spoon.net/browsers/
It looks like there are a lot of incompatibilities, from the top-navigation to many other elements of the page.

IE 6 now means a small and ever decreasing segment of the Internet population. There are various statistics out there, but they mostly point to 10% or less of the Internet population.

Trying to make a modern design work with IE 6 is an absolute nightmare due to how non-compliant IE 6 was with CSS standards.

Rather than going nuts trying to make things behave properly in IE 6, we believe that at this time it is an acceptable solution to detect IE 6 and redirect the customer to a page that invites the user to download another browser. You can then provide links to IE 8, FireFox, Google Chrome, etc. The page could look something like this one: http://www.earlyimpact.com/browser_not_supported.asp - http://www.earlyimpact.com/browser_not_supported.asp

Here is some ASP code that you can place in your "header.asp" file to accomplish this:


'// START Browser detection and redirect

 Dim pcvBrowserDetect

 pcvBrowserDetect = lcase(Request.ServerVariables("HTTP_USER_AGENT"))

 ie4 = instr(pcvBrowserDetect,"msie 4")

 ie5 = instr(pcvBrowserDetect,"msie 5")

 ie6 = instr(pcvBrowserDetect,"msie 6")

 if ie4>0  or ie5>0 or ie6>0 then

  response.redirect "http://www.yourWebSite.com/yourWebPage.html"

 end if

'// END Browser detection and redirect

Replace the redirect URL with a valid one.

Place this code in the top section of header.asp just before the closing ASP code tag (i.e. just before the first instance of "%>").

We hope this helps.

-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: mikey234d
Date Posted: 09-December-2009 at 4:30pm

Thank you for responding! I will add this redirect.

I do agree with you that Internet Explorer 6 is completely outdated, however the fact remains that I recieved 594 visits in a 30 day period from visitors using internet explorer 6.0. That is a lot of potential business that we were missing out on because the visitor doesnt even realize that their browser is outdated. But this redirect will hopefully solve a a lot of the confusion.

Thanks!
Michael

Posted By: mikey234d
Date Posted: 09-December-2009 at 4:58pm

Ok, so I added the code. Created a different landing page for those who need an updated browser version, and tested it in the "Browser Sandbox" like you suggested, and now the web page won't load. Is there something I left out?

Thanks,
Mike

Posted By: ProductCart
Date Posted: 09-December-2009 at 5:04pm

- make sure that the code has been correctly added to header.asp
- make sure that the page that you are redirecting to DOES NOT use header.asp (e.g. do not use a content page in ProductCart), because otherwise you are stuck in a loop.

-------------
The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: MikeCC
Date Posted: 05-January-2010 at 6:48pm

The quick and dirty method is to add this right at the top of your header.asp

<?xml version="1.0" encoding="iso-8859-1"?>

This puts IE6 into 'quirks' mode and helps to display better. I'm sure there's plenty of purists that will say it's bad, but it depends how much time you want to spend. I've no idea why a non-standard mode should work better, but that's MS for you.