Using ProductCart - How to resolve payment issue????

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How to resolve payment issue????

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3061
Printed Date: 28-February-2025 at 2:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: How to resolve payment issue????

Posted By: medikurthisreenath
Subject: How to resolve payment issue????
Date Posted: 25-September-2009 at 5:05am

Hi,

Payment issue description:

1) Customer will come to store and he will select some product.

2) Next he will place order, but he won't pay at this time.

3) The administrator will get an entry for this order(Let order number is 1491)

4) The administrator will process this order-1491.(Note: Payment is in pending status)

5) After administrator processes this order, then customer will get an entry of order-1491 in his account after logging in,

that entry states that your order has been processed and payment status is pending.

My question is: How the customer can pay for that order-1491 ?

Please i need solution it is very critical and urgent!!!!!!!

Regards

Sreenath.M

Replies:

Posted By: Guests
Date Posted: 26-September-2009 at 3:22pm

A typical way of handling this sort of thing would be to do an authorization only when the order is placed and then to go force capture the funds once the order is processed and ready to ship. ProductCart has this functionality built into it if you are using a payment gateway.

Is there some reason this method wouldn't work for you?