Using ProductCart - Reward Points

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Reward Points

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3114
Printed Date: 28-February-2025 at 1:46pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Reward Points

Posted By: skullsinc67
Subject: Reward Points
Date Posted: 16-October-2009 at 2:14pm

Can rewards points be based on the subtotal of the order instead of per item?

My rewards points are based on 2% of item price. However, I do have items that are inexpensive and no points are rewarded.

If someone bought a whole slew of cheap items, the points should be based on the subtotal of the order.

Replies:

Posted By: katharina
Date Posted: 16-October-2009 at 3:20pm

I prefer that too. We have customers that say we are not giving them the correct amount. They say they spend 20 dollars but only got 18 points. The happens when they have an item at 1.45 and only get 1 point. Its all a rounding issue. It can be a large discrepancy with large orders full of low priced items like you describe. Its hard to tell them that they have to look at each items page to see how many points they get. They just get frustrated. Basing it on the entire order amount less shipping cost will be easier.

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Katharina
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www.GermanPlaza.com
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Posted By: skullsinc67
Date Posted: 19-October-2009 at 10:44am

Any help here?