Using ProductCart - Editing an order

Print Page | Close Window

Editing an order

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3154
Printed Date: 28-February-2025 at 5:01pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Editing an order

Posted By: john123
Subject: Editing an order
Date Posted: 27-October-2009 at 10:37pm

Hi,

Sometimes in a phone order, I want to give a customer an instant rebate or discount. I notice that I can edit the order after it is processed but the problem is that the customer gets the email before I edit the order. How can I work around this so that the email is sent after I edit the order so that the correct order details is displayed in the email?

If I set the offline payment status to be set as "default", will the email still be sent?

John