Using ProductCart - Cross Selling Error

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Cross Selling Error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3199
Printed Date: 28-February-2025 at 8:53pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Cross Selling Error

Posted By: oic
Subject: Cross Selling Error
Date Posted: 12-November-2009 at 4:08pm

Recently upgraded from 3.11 to 3.51, this used to work fine but not it does not.

We sell baskets, we list shrink wrap as a cross selling item. Shrink is only sold in quantities of 50 and is marked as such. Problem is now when a customer adds the shrink and adjusts the quantity of baskets ordered, it adjusts the shrink also to the same number and it can not be changed. Did not do this on the prior version.

For reference, can look at this item to see the error.

http://www.basketware.com/cart/pc/viewPrd.asp?idproduct=16&idcategory - http://www.basketware.com/cart/pc/viewPrd.asp?idproduct=16&idcategory

check the "may we also suggest" add to cart, then adjust the value and you'll see what I mean.

Anyone know how to fix this problem?

Replies:

Posted By: Hamish
Date Posted: 12-November-2009 at 5:50pm

Hi,
Please raise a support ticket.

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Posted By: Hamish
Date Posted: 12-November-2009 at 5:55pm

Hi,
I just checked and believe this issue has been resolved in the patches available here : http://wiki.earlyimpact.com/updates/updates#productcart_v4 - http://wiki.earlyimpact.com/updates/updates#productcart_v4

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code