Using BTO - order cannot be found

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order cannot be found

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Build To Order
Forum Name: Using BTO
Forum Description: Exchange message with other users of ProductCart Build To Order
URL: https://forum.productcart.com/forum_posts.asp?TID=3367
Printed Date: 21-November-2024 at 1:04pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: order cannot be found

Posted By: Cborj
Subject: order cannot be found
Date Posted: 21-January-2010 at 6:00pm

We processed an order in 2009 but the client did not want to be billed until 2010 so we waited. When we tried to finish processing the order today the error msg said Order cannot be found. The order has been authorized by Authorize.net, the appropriate emails have been received and everything else seems in order but we can not bill this client. What can we do to fix this?

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CB