2nd Shipping option not displaying
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3480
Printed Date: 02-May-2024 at 11:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 2nd Shipping option not displaying
Posted By: souloyster
Subject: 2nd Shipping option not displaying
Date Posted: 01-March-2010 at 1:05pm
Hi all,
I'm having an issue where some of the shipping options specified in our storefront aren't displaying at checkout. We'd like to offer options from both UPS and USPS, but only some of the options from UPS are displaying at checkout and no tab for USPS to show the other options. Accounts for both UPS and USPS are in "Production Mode", so that's not the issue.
The options we want for both UPS and USPS show up in the administration area under "Shipping Options Summary", and under "Set Display Order" for shipping, but not as options for shipping in the checkout area. None of the USPS options show up and only the domestic shipping options for UPS, not the UPS Worldwide and Standard to Canada options we want.
Can anyone tell me what the problem might be? Thanks!
~Jenn
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Replies:
Posted By: Greg Dinger
Date Posted: 01-March-2010 at 1:32pm
USPS is tragically bad about claiming an account is in production when it is not. I would suggest checking one more time to make sure they really really did put you in production.
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Posted By: Guests
Date Posted: 01-March-2010 at 2:01pm
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Also, for your UPS Worldwide and Standard to Canada, you will need to test those against international and Canadian addresses respectively. They won't show if you use a US shipping address.
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