Using ProductCart - Checkout process "section completed" blue check

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Checkout process "section completed" blue check

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3496
Printed Date: 03-March-2025 at 5:12pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Checkout process "section completed" blue check

Posted By: njessen42
Subject: Checkout process "section completed" blue check
Date Posted: 09-March-2010 at 1:18pm

Question about the check out process. Currently when you check out with v4.0 you get a blue check mark with a "section completed" mouse flyover. The interesting thing is that you get this for each section no matter if you are on the first section or not. Is this supposed to work that way? We currently changed the icon and flyover to say "next section." This was brought to our attention by a customer and we never noticed it before. She was worried that all the sections were completed and she didn't even choose a shipping option yet. We explained that as you hit continue you get to those sections. Was just curious if this was the same with everyone or just a random thing with our store?

Replies:

Posted By: ProductCart
Date Posted: 09-March-2010 at 9:07pm

No, it should not work that way. Can you replicate this behavior on our demo stores? Are you running the latest files (v4.0 SP3)?

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: cpgmar
Date Posted: 09-March-2010 at 11:10pm

Hi,
We get all the blue check marks too, from the beginning of one page checkout all blue checks are showing. Also running latest files v4.3

I thought it was strange too.

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Cindy

The Tasteful Garden

www.tastefulgarden.com

Posted By: Greg Dinger
Date Posted: 09-March-2010 at 11:27pm

Just looked at another store we recently upgraded. Same issue.

Once I logged in as a returning customer, the checkbox adjacent to "Address", "Shipping Method" and "Payment & Other Information" are all visible.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: ProductCart
Date Posted: 10-March-2010 at 12:19am

We see what you are referring to. It does not affect the checkout process for new customers. It only happens when you are a returning customer. The reason is that the system detects that you already have a billing and shipping address on file.

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: njessen42
Date Posted: 10-March-2010 at 4:17pm

We are running v4.0sp3. Thanks for the response, makes sense.

Posted By: rehook
Date Posted: 01-July-2010 at 10:34am

was there ever a resolution/change for this, I've just installed v4 and can tell that this is going to be an issue with customers getting confused.