Using ProductCart - Lost Shopping Cart message

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Lost Shopping Cart message

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3506
Printed Date: 01-March-2025 at 9:13am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Lost Shopping Cart message

Posted By: St_Pierce
Subject: Lost Shopping Cart message
Date Posted: 12-March-2010 at 7:13pm

Hi All,

When the shopping cart message appears for lost carts (when you have items in your cart and return to the site) the popup asks to clear the cart, continue shopping or view cart. When I click "clear cart" or "view cart" I get an error, does viewcart.asp and CustLOb.asp need to be in the root directory? The buttons seem to be calling it from the root, causing the 404.asp to appear.

Thanks in advance,

St_Pierce

Replies:

Posted By: Greg Dinger
Date Posted: 12-March-2010 at 7:17pm

I saw that too, but only in one site. I believe that I moved CustLOb.asp to the root as a quick fix, but there may be an underlying issue that is causing this. I don't have an immediate answer beyond this at the moment. HTH.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: ProductCart
Date Posted: 12-March-2010 at 8:36pm

Please see: http://wiki.earlyimpact.com/productcart/savedshoppingcarts#known_issues - http://wiki.earlyimpact.com/productcart/savedshoppingcarts#known_issues

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software

Posted By: Greg Dinger
Date Posted: 12-March-2010 at 8:43pm

Way cool. thanks for that.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: St_Pierce
Date Posted: 13-March-2010 at 9:32am

I read the wiki, sounded like it would be a perfect solution... except one thing, I don't have those lines of code in my footer.asp file. There is no mention of "CustLOb.asp" or "viewcart.asp" at all.

Do you think I have the right footer file? I'm running V4 (122109 upgrade).

Thanks again!

Posted By: Hamish
Date Posted: 13-March-2010 at 10:48am

Hi,
I've amended the WIKI - The file in question is inc_footer.asp

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: St_Pierce
Date Posted: 13-March-2010 at 12:18pm

Hi Hamish,

Thanks for the quick response... I didn't have inc_footer.asp file in the root directory so I just changed it in store/pc folder and it worked perfectly.

Thanks again everyone!