Using ProductCart - Chinese characters and Productcart V4

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Chinese characters and Productcart V4

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3551
Printed Date: 11-May-2024 at 12:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Chinese characters and Productcart V4

Posted By: _Paul
Subject: Chinese characters and Productcart V4
Date Posted: 25-March-2010 at 5:20am

Hi All

We've got a store selling imported food from Taiwan, primarily for Chinese speakers in the UK. Because of this the product names and descriptions feature both Chinese and English content. The categories and product all display the characters perfectly but when the order confirmation email is sent the characters are not shown, instead the character codes appear. The same also happens when product data is exported. Any ideas what the problem could be?

Thanks
Paul