getting Shipping error help
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3577
Printed Date: 20-January-2025 at 11:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: getting Shipping error help
Posted By: dominicparrillo
Subject: getting Shipping error help
Date Posted: 01-April-2010 at 6:07am
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towards end of checkout - we get this error...
No shipping rates were returned for your order. The shipping provider's server may be unavailable at this time. Please try again in a few minutes. If the problem persists, please contact the store administrator.
why is this appearing... it wont let orders be placd
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Replies:
Posted By: dominicparrillo
Date Posted: 01-April-2010 at 6:31am
| here is screen shot as of now.... also notice broken image? what is that image and what is path.... again i humbly ask... and thanks! http://www.ll4g.com/html/chkout.jpg - http://www.ll4g.com/html/chkout.jpg |
Posted By: Hamish
Date Posted: 01-April-2010 at 6:47am
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Hi, The broken image is alomost certainly because it has not been uploaded - check which image it should be and then upload it. Regarding the shipping rates not being returned see : http://wiki.earlyimpact.com/productcart/shipping-no_shipping_rates_returned - http://wiki.earlyimpact.com/productcart/shipping-no_shipping_rates_returned - The WIKI is your friend :-) Was it working before and has stopped working - or has it never worked? Check your shipping settings are correctly configured and that the shipping company has your store in Live mode. You can also allow checkout if no rates are returned if you wish - see the WIKI : http://wiki.earlyimpact.com/productcart/shipping-general_settings#allow_customers_to_complete_order_if_no_shipping_rates_are_returned - http://wiki.earlyimpact.com/productcart/shipping-general_settings#allow_customers_to_complete_order_if_no_shipping_rates_are_returned ------------- Editing ProductCart Code? See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code |
Posted By: dominicparrillo
Date Posted: 01-April-2010 at 6:53am
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HI - It was working fine... but then all of a sudden it is not... |
Posted By: dominicparrillo
Date Posted: 01-April-2010 at 6:59am
| about the button - I went to this page..... http://wiki.earlyimpact.com/_detail/productcart/pc_buttons_new.png?id=productcart%3Asettings-buttons - http://wiki.earlyimpact.com/_detail/productcart/pc_buttons_new.png?id=productcart%3Asettings-buttons - and do not see a back button... nor do i see where to put it... please let me know on the button... thanks again! |
Posted By: dominicparrillo
Date Posted: 01-April-2010 at 7:04am
| One more point too... about the shipping error... i notice CANADA shipping service is working... |
Posted By: Greg Dinger
Date Posted: 01-April-2010 at 8:46am
Posted By: Hamish
Date Posted: 01-April-2010 at 11:56am
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Hi, When you say Canada Shipping is working - Is this a Canadian store? It would only be used by a Canadian store. Have you determined that the missing button is a definately a "back" button? ------------- Editing ProductCart Code? See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code |
Posted By: Guests
Date Posted: 01-April-2010 at 5:35pm
I was able to reproduce this while working on a shipping calc problem. There is a mistake in the OPC code:
right before the "continue" button. |
dominicparrillo wrote:Posted By: benpate
Date Posted: 02-April-2010 at 1:19pm
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Regarding the broken image. I had the same thing happen and fixed it but dont remember exactly what I did. But if you still cant figure it out then I can help you :) Regarding shipping rate problem. Check to make sure your products have weights assigned to them. We have also had a problem with rates not always being returned and a server reboot fixes the problem. That might not be an option for you on shared hosting. It would be nice if when that happens it would show in the control panel error report with a breakdown of exactly what was sent to UPS, Fedex etc and what the exact response was. ------------- http://www.web1seo.com - ProductCart SEO - Resellers and Affiliates welcome |