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problem with cloning a product

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3605
Printed Date: 01-March-2025 at 2:59pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: problem with cloning a product
Posted By: Espressotec
Subject: problem with cloning a product
Date Posted: 07-April-2010 at 3:31pm
I receive an error message below (in red) when I tried to clone any products from admin.
But I can add, edit and delete products from admin. So I guess this is not a database connection issue. If anyone has suggestions, please advise.

You are receiving this message because the system is not able to connect to the database. Please take the following steps:

(1) If you are using MS Access: reset permissions on the database file. The database file must have Read/Write access.

(2) MS Access and MS SQL: Make sure that the database connection string is correct. To test it, use the ProductCart Setup Wizard, even if you have already setup and activated the shopping cart. Consult the
mhtml:%7b58B3DDE5-87B1-460F-B75B-1E613517977B%7dmid://00000365/!x-usc:http://wiki.earlyimpact.com/productcart/install-db#connecting_to_the_database - ProductCart User Guide for examples of connection strings that you may use with ProductCart.

(3) If you are using a DSN connection, make sure that the name of the connection is correct, and that it is pointing to the right file. To do so, you will have to check the settings on your Web server. Many Web hosting companies allow you to do this through an administration panel. In other cases, you will have to contact the hosting company.

(4) If you are using a MS SQL database, make sure that you can access the SQL server and that the user that is listed in your database connection strings has ownership rights on the database (it must be a database owner or "DBO"). For more information, please contact your Web hosting company.



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http://www.espressotec.com - Espressotec Sales and Services



Replies:
Posted By: Greg Dinger
Date Posted: 07-April-2010 at 3:36pm
Some customization to your product admin may have a problem.  You will need to comment out the "on error resume next" at the top of /includes/opendb.asp and /youradmin/adminv.asp.
 
After making those edits, try clone again.  whatever is choking should become evident.


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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |


Posted By: Espressotec
Date Posted: 13-April-2010 at 12:25pm

We located a file which had an error. Thank you so much!



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http://www.espressotec.com - Espressotec Sales and Services



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