Newsletter not working
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3666
Printed Date: 02-March-2025 at 4:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Newsletter not working
Posted By: lcameron
Subject: Newsletter not working
Date Posted: 29-April-2010 at 11:54pm
Customer is trying to use the Newsletter wizard, however when she starts the wizard, selects either "opted in only" or "all customers" then goes straight to the next screen without narrowing down any products/sales date etc. no customers are showing up to send the newsletter to.
To test, I tried selecting "all customers" and then "Customer who did not purchase", it shows the customers who have not ordered fine.
Oddly it was working fine Sunday but the only thing we have done to any files is added an extra email address for the New order emails in the sendmail.asp file.
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Replies:
Posted By: Guests
Date Posted: 30-April-2010 at 1:36am
There were some bugs with PC 4 SP3 on the Newsletter Wizard. I've a patch for that from EI, but not sure if that posted they posted that patch.
However, having change even one thing here, I'd recommend that you revert and test again. As you say, it was working until you made a change. If that works again the way it way working, then please post the exact version of PC you are using and the exact code you changed, and let us know what file you changed it on.
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Posted By: lcameron
Date Posted: 30-April-2010 at 1:53am
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I did revert back to the original unmodified sendmail.asp file before posting to test that hadn't caused an issue, but had no luck, still no customers appearing. I am running SP3 too
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Posted By: ProductCart
Date Posted: 01-May-2010 at 2:50am
Please try the following files (unzip and upload the files to the Control Panel folder). These files are only for stores using Parent Paths Enabled.
uploads/1/pcv4_Newsletter_Wizard_Fix.zip - pcv4_Newsletter_Wizard_Fix.zip
Let us know how it goes.
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: lcameron
Date Posted: 02-May-2010 at 7:39am
Thanks for the file, I uploaded it and all works fine now.
Lisa
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