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Authorize.net payment processing problems

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3856
Printed Date: 03-March-2025 at 5:32pm
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Topic: Authorize.net payment processing problems
Posted By: jfusion
Subject: Authorize.net payment processing problems
Date Posted: 15-July-2010 at 7:06pm
I read the manual a few times and this is what I understand:

ProductCart only captures funds in Authorize.net when orders are being batch processed, and not when processed individually. If you process orders in ProductCart individually, you have to capture funds seperately in Authorize.net

This seems absurd to my client, and I agree. Is there any way to have funds captured when processing individual orders?



Replies:
Posted By: Hamish
Date Posted: 15-July-2010 at 7:46pm
Not sure how you got that impression. From the WIKI :

"Transaction Type
. Select a transaction type from the drop-down menu. You can use Authoirze.Net to either authorize or authorize & capture funds during a transaction. If you select AUTH_CAPTURE, the credit card is authorized and debited (this does not apply to electronic checks, where the order amount is always captured). If you select AUTH_ONLY, the credit card is authorized, but not debited. In the second scenario, the transaction is not settled (and therefore funds are not deposited into your back account), until you either manually capture funds using the Authorize.Net administration console, or automatically capture funds using ProductCart’s batch processing feature. "

HTH


-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code



Posted By: jfusion
Date Posted: 15-July-2010 at 8:41pm
My client does not want to capture funds immediately, and I do not think that this is ever recommended anyway since it could result in a lot of refunds. That means we must use the authorize only option, so that "the transaction is not settled (and therefore funds are not deposited into your back account), until you either manually capture funds using the Authorize.Net administration console, or automatically capture funds using ProductCart’s batch processing feature." So since my client is processing orders one by one, it looks like she will have to go separately into authorize.net to capture funds, which is not very useful.

Unless there is an add-on or a way around this...? Anybody?


Posted By: EarlJ
Date Posted: 15-July-2010 at 10:08pm
jfusion,

We use the batch processing feature.  First we uncheck both Check All boxes.  then we select the order(s) that we want to process.

The order gets processed, the funds are captured, the order is updated and the other unprocessed orders remain to be processed..

HTH


Posted By: whizzinpc
Date Posted: 16-July-2010 at 4:08pm
Just use the batch process feature and select the orders you want to process... you can click the order # link to view the order if needed. It works out well. Then you just use the batch print to print them out...


Posted By: jfusion
Date Posted: 16-July-2010 at 7:26pm
Thank you, I know the batch processing works. My client does not want to use the batch processing, if possible. I'm wondering if there's a way to process individual orders in ProductCart and have Authorize.net capture the funds automatically. From everyone suggesting batch processing, it doesn't seem there is a way to do this...


Posted By: Hamish
Date Posted: 16-July-2010 at 7:37pm
Don't get hung up on the "batch" label - you can select one or many to process - the key thing for your customer is the "ONE".

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code




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