Getting Started - Problem with login to checkout

Print Page | Close Window

Problem with login to checkout

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3894
Printed Date: 17-May-2025 at 5:54pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Problem with login to checkout

Posted By: Neynah
Subject: Problem with login to checkout
Date Posted: 31-July-2010 at 5:42pm

Hi,

I just migrated from one hosting to another hosting. Copied all the files and the DB (sql2k5). The site is up and I can put products in the Cart. But when I try to login to checkout, it says "An error has occurred in this store. We apologize for the inconvenience..... " The error reference ID is blank. (screenshot below). Thanks for your help.

Replies:

Posted By: Greg Dinger
Date Posted: 31-July-2010 at 5:52pm

First thing I'd be looking at is permissions.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: Matt
Date Posted: 31-July-2010 at 7:28pm

I think that you moved your database, but did not transfer the identity column and default values. You are getting an error at checkout because it is the first place that something is inserted to the database. Use this article to disable the error handler: http://wiki.earlyimpact.com/how_to/show_raw_errors?s[]=opendb&s[]=asp

Open a ticket and send us the raw error message you get from the instructions in the article.