Downloadable and Mailable Item
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Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3909
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Topic: Downloadable and Mailable Item
Posted By: lucyzoe
Subject: Downloadable and Mailable Item
Date Posted: 09-August-2010 at 5:11pm
I sell audio CDs and audio MP3s. Is there a way, using Product Options, to give the customer both options? Using the downloadable option, it looks like I have to create the MP3 as the primary item, and then add a secondary option to purchase the CD. Is anyone doing anything different?
Thanks,
Lucy Zoe
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Replies:
Posted By: Hamish
Date Posted: 09-August-2010 at 6:22pm
Hi Zoe, Do you want to sell CD's as a backup to the download? - OR - As a separate SKU?
I suspect cross selling / product bundles will meet your needs. http://wiki.earlyimpact.com/productcart/marketing-cross_selling#product_bundles - http://wiki.earlyimpact.com/productcart/marketing-cross_selling#product_bundles
HTH Hamish
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Posted By: lucyzoe
Date Posted: 10-August-2010 at 12:21pm
Hamish,
I want to sell CDs as well as allow customer to purchase the same item as an MP3 - a downloadable item. Same exact product, just delivered using two different methods.
Neither cross-selling or product bundles meet our need.
I was hoping to create one sku and have two different options available for purchase. So when a customer sees an audio product called, "How to tie your shoes," they can either order the audio CD set and it will be mailed, or they can download it for a lesser price.
Thanks for trying.
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Posted By: Hamish
Date Posted: 10-August-2010 at 2:26pm
Hi, I would use separate SKU's as a matter of course as, although it's the same music, they are separate products. One is a physical CD, held in stock (or perhaps created on demand I guess), with stock level's weight, shipping costs and the other is an MP3, with none of the same attributes. Whatever works OK for you is fine though :-)
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Posted By: lucyzoe
Date Posted: 13-August-2010 at 2:39pm
Hey Hamish,
Thanks for your response.
I was hoping to use a product option, but can't get that to work. It looks like two SKU's will have to do.
-lz
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