Using ProductCart - Customer Name Error

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Customer Name Error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3913
Printed Date: 03-March-2025 at 10:43pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Customer Name Error

Posted By: joshs
Subject: Customer Name Error
Date Posted: 10-August-2010 at 3:59pm

We had a customer enter is full company name in all three name fields.

First Name: "State County Sheriff"
Last Name: "State County Sheriff"
Company Name: "State County Sheriff"

Upon check out an error was produced.
I went into his account and changed the name fields then it worked just fine.

I suppose the error occurred due to the spaces in the names.

Any way to avoid the issue in the future?

-------------
Josh Shirley
josh@windsurfutah.com

Replies:

Posted By: Matt
Date Posted: 10-August-2010 at 4:59pm

Spaces will not create an error. I just tried that text on our demo store and it works. Please open a ticket so we can take a look.