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Backorder notification

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3936
Printed Date: 28-September-2024 at 6:56pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Backorder notification
Posted By: Vertcnc
Subject: Backorder notification
Date Posted: 18-August-2010 at 10:47pm

How is customer advised of a backorder or partial backorder? As a new user to Product Cart, have I missed a solution to notifing the customer that the order has some backordered items? I have our store setup to allow backorders on a per item basis, allowing multiple shipments. On the product view I have it setup to show current inventory and also advise of low stock. I would like to be able to advise the customer at checkout which items are in stock and which are backordered. Does anyone have a solution? Or at least advise the customer at order confirmation that all items are not currently in stock.

Thanks

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Tim
Valley Hydraulic Service
www.valleyhydraulic.com



Replies:
Posted By: ITistic
Date Posted: 19-August-2010 at 5:23pm
According to the http://wiki.earlyimpact.com/productcart/settings-email?s%5b%5d=back&s%5b%5d=order - Wiki there is an email sent to customers when their order contains back-ordered items. If this is the case it should be fairly straight-forward to customize this email. Let me know if you'd like us to help.

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Shawn Berg
Owner / Project Manager
(877) iTISTIC / (877) 484-7842
http://www.iTistic.com">



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