Getting Started - can't log in!!

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can't log in!!

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3968
Printed Date: 05-July-2024 at 2:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: can't log in!!

Posted By: peawink
Subject: can't log in!!
Date Posted: 02-September-2010 at 5:12am

Ages ago I hit a snag one day and couldn't log into ProductCart. I just "times out" and won't connect. Things have been crazy and I haven't tried for some time. But now I need to get back in there, get the store updated and running. It's currently ON because I couldn't turn it off without logging in.

I have tried in Safari and in Firefox .. any suggestions???

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peawink

Replies:

Posted By: peawink
Date Posted: 02-September-2010 at 5:25am

I should clarify that I am getting stuck at the most basic / first step.

At Login - I tick the box that says "I agree to the terms ..." and then push Submit.

I'm not even given a chance to put in my user name and password.

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peawink

Posted By: netprofits
Date Posted: 02-September-2010 at 5:55am

If you are hosting with CrystalTech, sometime last spring, they implemented a new technology (SRX) to help increase security and prevent attacks. That caused an issue with the control panel acceptance of terms.

If that is the case you should contact CrystalTech to get whitelisted. If not, you may want to submit a ticket to Early Impact.

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NetProfits Internet Consulting

Certified ProductCart Developer

http://www.nicwebdesign.com" rel="nofollow - Our Site

Posted By: peawink
Date Posted: 02-September-2010 at 5:58am

that's brilliant. yes, i am with crystaltech. off to contact them now :) thank you!!!

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peawink