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Shipping Address

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4021
Printed Date: 18-May-2024 at 2:08am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Shipping Address
Posted By: TurboTechRacing
Subject: Shipping Address
Date Posted: 21-September-2010 at 5:53pm
How do we allow customers to change their shipping address, different from their billing address?
 
Under "general shipping settings"
 
Under "other settings"
 
Our radio icon is set on "Show shipping address only if order requires shipping"
 
Where else can we set to allow our customers to modify/have a seperate shipping address?



Replies:
Posted By: Hamish
Date Posted: 21-September-2010 at 6:09pm
http://wiki.earlyimpact.com/productcart/shipping-general_settings#allow_customers_to_ship_orders_to_an_address_other_than_the_billing_address%20 - http://wiki.earlyimpact.com/productcart/shipping-general_settings#allow_customers_to_ship_orders_to_an_address_other_than_the_billing_address

:-)


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Posted By: TurboTechRacing
Date Posted: 21-September-2010 at 6:16pm
Already read that:

Allow customers to ship orders to an address other than the billing address

In ProductCart v4, you have three options:

  1. Show shipping address only if order requires shipping
  2. Disable shipping address (billing address = shipping address)
  3. Always show shipping address (even if the order does not require shipping)

In ProductCart v3.x this was a single setting: Allow customers to ship orders to an address other than the billing address.

This feature allows you to decide whether to allow a customer to provide a separate shipping address for the order. If you don’t check this option, customers will only be allowed to enter one address, which is the billing address. Therefore, any shipments will have to be made to the same address. Otherwise, customers will be able to enter a separate shipping address on the login/registration page (pc/login.asp). A check box allows them to quickly copy the billing address entries to the corresponding shipping address fields.

When separate shipping addresses are added to the system, ProductCart saves them in a customer’s account. Customers can manage (edit/add/remove) these alternative shipping addresses by logging into their account. When repeat customers checkout by logging into their existing account, they can easily select a shipping address from their address book.

 
 
I have it set on:
 
1. Show shipping address only if order requires shipping
 
And it still does not allow the customer to change the shipping address.
 
Running V4


Posted By: Greg Dinger
Date Posted: 21-September-2010 at 6:21pm
try this setting please:
 
Always show shipping address (even if the order does not require shipping)


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Posted By: Hamish
Date Posted: 21-September-2010 at 6:52pm
Hi,
   It should work just fine. After completing the Main customer address the Shipping option is shown & there is a drop down, where one of the options is to add a new delivery address and the other is to use the billing address.

I just checked on your store & it's shown OK.



-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code




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