Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Getting Started
Forum Description: Installing, activating, and getting started with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4024
Printed Date: 01-October-2024 at 2:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: email
Posted By: mickymoose
Subject: email
Date Posted: 22-September-2010 at 3:27pm
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Hello,
I have recently purchased ProductCart and I am learning how to use it. I am having problems getting the email to work.
I detect only CDOSYS and PersistASPmail as supported email components. When I try to send test emails through CDO, CDOSYS and Persist ASP, the response I see is that they are not supported by the server.
Has anyone else had this problem or know of the solution?
Thanks
------------- Mike http://www.costaricacigarstore.com |
Replies:
Posted By: Greg Dinger
Date Posted: 22-September-2010 at 3:34pm
Posted By: macleather
Date Posted: 22-September-2010 at 6:46pm
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Hi Mickymoose and welcome to the forum. This may not apply to you but I was having a similar problem. In my case, in the email settings at SMTP server, instead of using the smtp.xxxx.xx I had to use relay.xxxx.xx. Don't know if this will work but it's worth a try.
Alan ------------- Alan http://www.mcpcustomleather.com - MacPherson Custom Leather |
Posted By: Guests
Date Posted: 24-September-2010 at 1:07am
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I recommend that you use CDO (there are some issues with CDOSYS on PC I've never had time to go iron our despite that we use CDOSYS for everything else on our server environment save, of course for PHP applications).
Then, definitely use the option to authenticate via SMTP, which is always the best practice anyways to mitigate against these script-based emails landing in junk mail folders. If after that your test emails aren't working, PM me and I'll help you out via some diagnostic tools I have. |
Posted By: mickymoose
Date Posted: 15-October-2010 at 3:53pm
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Thank you all.
The problem was that the email account was not hosted porperly in the server at godaddy.
Another issue I seem to have with the email is that the contact us section of the ProductCart does not sem to contact anyone. I would love to connect this section to my email but I cannot figure out how.
Does anyone know the solution?
Thanks,
Mike ------------- Mike http://www.costaricacigarstore.com |
Posted By: Greg Dinger
Date Posted: 15-October-2010 at 8:15pm
Posted By: Guests
Date Posted: 15-October-2010 at 9:07pm
LOL I was just talking with another IT guy yesterday who said he say a bumper sticker that said "Friends don't let friends host at GoDaddy". Cracked me up. |
Greg Dinger wrote: