Paypal amount is incorrect when Reward Points used
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Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4042
Printed Date: 19-May-2024 at 5:39pm
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Topic: Paypal amount is incorrect when Reward Points used
Posted By: bodyexposed
Subject: Paypal amount is incorrect when Reward Points used
Date Posted: 01-October-2010 at 7:29am
A customer has complained to me that although he used his reward points to get a discount, the discount was not applied when he checked out with Paypal. The amount taken by Paypal was the full order amount not including the discount. The problem does not occur when using a credit card gateway (Sagepay).
I found that by editing the file gwpp.asp to include pcv_strItemizeOrder = 0, the problem is resolved. However, I would prefer to use pcv_strItemizeOrder = 1 so that the order is itemised on the Paypal site. It seems that an itemised Paypal receipt and Reward points cannot not co-exist.
Is this a known limitation ?
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Richard Bonfield
Underwear store for men
http://www.bodyexposed.co.uk
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Replies:
Posted By: Matt
Date Posted: 01-October-2010 at 1:04pm
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Yes, it is a known limitation. The documentation that explains how to enable itemization contains a warning and disclaimer.
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Posted By: bodyexposed
Date Posted: 04-October-2010 at 5:54am
Hi Matt, thanks for the info. Can you point me towards this documentation? I cannot find it in the wiki.
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Richard Bonfield
Underwear store for men
http://www.bodyexposed.co.uk
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Posted By: Matt
Date Posted: 04-October-2010 at 1:54pm
Please see this FAQ:
http://www.earlyimpact.com/faqs/e-commerce_shopping_cart_questions.asp?faqid=478%20 - http://www.earlyimpact.com/faqs/e-commerce_shopping_cart_questions.asp?faqid=478
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Posted By: bodyexposed
Date Posted: 04-October-2010 at 5:56pm
Thanks.
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Richard Bonfield
Underwear store for men
http://www.bodyexposed.co.uk
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