One Page Check Out & Incompletes
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4065
Printed Date: 04-March-2025 at 7:18am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: One Page Check Out & Incompletes
Posted By: joshs
Subject: One Page Check Out & Incompletes
Date Posted: 11-October-2010 at 8:42pm
Is there anything built into the programming to see where the on the onepagecheckout incomplete orders stop.
For instance customer incompletes order at the shipping field.
Is there any way to get that information with the current system?
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Josh Shirley
josh@windsurfutah.com
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Replies:
Posted By: ProductCart
Date Posted: 12-October-2010 at 12:53pm
Hi Josh,
We're checking with the development team. We'll post back soon.
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: Guests
Date Posted: 13-October-2010 at 1:19am
This is a really good question, Josh. But as we've been working through the data here vis a vis our Abandoned Cart Follow-Up add-on, we haven't discovered any such data points in the PC db.
This would definitely be very valuable data from a conversion marketing perspective, indeed. If we could ferret out this kind of data, we could make some educated guesses on why the cart was left incomplete and suggest a remedy programatically on out-going email to customers who have failed to complete their order.
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Posted By: ProductCart
Date Posted: 13-October-2010 at 2:02am
We are looking deeper into how Funnel URLs are handled in Google Analytics and whether there are ways to capture the various steps of the One Page Checkout process.
Tons of other applications use AJAX and have similar challenges, so there is quite a bit of information on the Web on this topic. We are just doing some research to see exactly how to proceed.
We use anchors on onepagecheckout.asp to identify different steps of the checkout process. So the idea is to find a way to leverage those by passing them to Google Analytics in a way that will let GA track the different steps.
More to come...
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: caughlan
Date Posted: 14-October-2010 at 8:34pm
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Fantastic that you are looking into this!
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Posted By: ProductCart
Date Posted: 19-October-2010 at 6:00am
The instructions that we are looking at are these ones:
http://www.google.com/support/analytics/bin/answer.py?hl=en&answer=55515 - http://www.google.com/support/analytics/bin/answer.py?hl=en&answer=55515
Based on them, the following funnel should work:
Beginning of checkout:
https://www.yourstore.com/productcart/pc/onepagecheckout.asp
Shipping selection:
https://www.yourstore.com/productcart/pc/onepagecheckout.asp#opcShippingAnchor
Payment selection:
https://www.yourstore.com/productcart/pc/onepagecheckout.asp#opcPaymentAnchor
... where:
(1) "www.yourstore.com" is your domain name
(2) "productcart" is the name of the ProductCart folder, which is typically renamed (e.g. "store", "shop", etc.).
Let us know how it goes.
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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