Using ProductCart - PayPal PayFlow Pro Credit Card Processing

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PayPal PayFlow Pro Credit Card Processing

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4069
Printed Date: 04-March-2025 at 5:20am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: PayPal PayFlow Pro Credit Card Processing

Posted By: vishal.gadhia
Subject: PayPal PayFlow Pro Credit Card Processing
Date Posted: 12-October-2010 at 11:17am

Hi:

My store is using PayPal PayFlow Pro for all the Credit Card Payment transactions. The CC processing was working absolutely fine, but since yesterday we are having issue with processing credit card payments from the site.

After entering the credit card number and other details, and hitting on Place Order button, it gives an error message, the message is ERROR 1: User Authentication Failed.

I am not sure what the issue is? Is some one facing the similar problem since yesterday or has someone faced this problem in past?

Any information is highly appreciated.

Thanks

Vishal

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Thanks,
Vishal Gadhia

Replies:

Posted By: ProductCart
Date Posted: 12-October-2010 at 12:19pm

It sounds like something must have changed on the PayPal side. Maybe a password expiration policy that made the password expire? Definitely contact your PayPal Payflow Pro account manager and inquire about it.

BTW: whenever a problem appears all of a sudden, and no changes were made on the software, then you can pretty much rule out an issue on the ProductCart side.

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The ProductCart Team

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