More space for Product Reviews by Customers
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=4123
Printed Date: 01-May-2024 at 12:21pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: More space for Product Reviews by Customers
Posted By: Guests
Subject: More space for Product Reviews by Customers
Date Posted: 06-November-2010 at 3:14am
I recently purchased a product from PeeWeePC.com, a ProductCart store.
LOVE the Pivot laptop I bought for me little girl. They are running PC 4.11 and sent me a email follow-up to write a review . . . but I only had a small input field and the name of the field lead me to believe this was just the title, not the content of the review.
The content field for the review should be a textbox allowing at least 255 char IMHO.
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Replies:
Posted By: ProductCart
Date Posted: 10-November-2010 at 3:01am
Hi Sean,
It sounds like they might have incorrectly setup the Product Reviews Fields. You might want to let them know. I'm sure they will appreciate your feedback as a customer and as a ProductCart user yourself!
In ProductCart you have complete control over the number and the type of fields shown to customers when they wish to write a review. The fields that you can show include text fields (e.g. "What was the reason for your purchase?"), ratings fields (e.g. "Overall Quality" from 1 to 5), drop-downs, and text areas.
http://www.earlyimpact.com/demos/standard/pcadmin/prv_FieldManager.asp - See this demo >>
You can also override the general settings at the product level, which allows you to setup N product reviews fields, but then only apply a subset of them to one or more specific products for which some of them might not make sense.
All in all, you have a pretty significant amount of flexibility.
Here is detailed documentation on the " http://wiki.earlyimpact.com/productcart/products_reviews#manage_fields - Manage Fields " part of the Product Reviews feature.
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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