Suggestions - Automate address verification with UPS

Print Page | Close Window

Automate address verification with UPS

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=4154
Printed Date: 22-November-2024 at 12:09pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Automate address verification with UPS

Posted By: hhsign
Subject: Automate address verification with UPS
Date Posted: 18-November-2010 at 11:45am

I think there needs to be a address validator and not let the customer select whether they are residential or commercial. We are getting more & more customers selecting commercial when they are not. We have asked some customers why they selected commercial & they think just because they have a business in there home that it automatically makes them a commercial address.

Replies:

Posted By: katharina
Date Posted: 18-November-2010 at 1:33pm

Many don't understand that UPS requires them to have a separate entrance to qualify as commercial. I had the same issue here, when we moved up here. We have two buildings, one for the business and one for the home. This property was a private residence prior, so UPS had it as residential in the system. We had to ask them to change it, and they said that they will have a drive inspect this to make sure it qualifies under their rules. We did, but this shows you that they just don't know or take someones word for it. Home offices will never qualify under their rule.

I prefer to set it to residential for all shipments. That will take the shipping cost question out of the equation and I make a little bit extra on the few that are commercial. Most of the time we pay extra anyway, because the cart does not take packing material weight into consideration.

-------------
Katharina
*******************
www.GermanPlaza.com
*******************