Email issue
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4310
Printed Date: 04-March-2025 at 4:32pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Email issue
Posted By: JMS@RL
Subject: Email issue
Date Posted: 11-February-2011 at 9:36pm
The last 48 hours emails originating from my store ( new order notification, customer service request etc.) are getting caught in my spam filter. Nothing has changed other in the store or in my email setting on my end. I am using google/gmail for enterprise hosting of my domain email.
Any help or insight would be greatly appreciated
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Replies:
Posted By: Hamish
Date Posted: 12-February-2011 at 5:57am
Hi, Try the articles on this page : http://mail.google.com/support/bin/search.py?ctx=en%3Asearchbox&query=why+is+email+from+my+domain+marked+as+spam+ - http://mail.google.com/support/bin/search.py?ctx=en%3Asearchbox&query=why+is+email+from+my+domain+marked+as+spam+
Start with the "Bulk Senders Guidelines".
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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Posted By: Hamish
Date Posted: 12-February-2011 at 6:00am
Hi, As you are a paying customer of Google for their email service I would raise a ticket with them directly about this issue.
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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Posted By: JMS@RL
Date Posted: 16-February-2011 at 10:14pm
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issue resolved....... Needed to install a DKIM
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Posted By: Hamish
Date Posted: 17-February-2011 at 4:09am
Hi, thanks for letting us know as will help other in the future.
For those wondering, like I was, what a DKIM is, Google is our friend :-)
Its - DomainKey Identified Mail
http://googleappsupdates.blogspot.com/2011/01/email-authentication-using-dkim-now.html%20 - http://googleappsupdates.blogspot.com/2011/01/email-authentication-using-dkim-now.html
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Editing ProductCart Code?
See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code
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