Using ProductCart - using gift certificate

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using gift certificate

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4319
Printed Date: 21-November-2024 at 4:29pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: using gift certificate

Posted By: JMS@RL
Subject: using gift certificate
Date Posted: 16-February-2011 at 10:13pm

an issue arose today that we have not encountered yet. a customer with multiple gift certificates tried to checkout and the system would not let them use multiple gift certificates. We were able to replicate the error, the system kept saying the coupons were invalid, BUT when entering them one at a time they were applied. why is that?

These are purchased gift certificates they were using, not discount codes. Any idea why they would not work in tandem? I simply consolidated them to one manually generated coupon for the gross amount of all 3, but if there is a way to avoid this in the future I'd like to know.

Thanks