Customizing ProductCart - Problem Importing products.

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Problem Importing products.

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Customizing ProductCart
Forum Description: Exchange messages with other users that are customizing ProductCart.
URL: https://forum.productcart.com/forum_posts.asp?TID=4345
Printed Date: 13-July-2025 at 9:18pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Problem Importing products.

Posted By: Maudeh
Subject: Problem Importing products.
Date Posted: 03-March-2011 at 11:43am

Hi , I need hellp ,

I'm trying , since yesterday, to import a product with wizard and its says that the file is too small. I tried to import my file and then its says , record1: the sku is not in the data base. But its in the servor so , I don'T know what to do can you help me please ?

[Subject edited by Hamish]

Replies:

Posted By: Hamish
Date Posted: 03-March-2011 at 12:06pm

Hi, Please check you are following the process corectly as described in the WIKI : http://wiki.earlyimpact.com/productcart/products_import - http://wiki.earlyimpact.com/productcart/products_import
The most common issues are an incorrectly named range, not formattings SKU's as TEXT and not removing cloumns that you do not need.
If you then still cannot get this to work please raise a support ticket. When you get the auto-reply please reply to it, attaching the file you are attempting to import.

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: Maudeh
Date Posted: 03-March-2011 at 1:26pm

HI, I tried everything, maybe its in the text like you said but maybe its about the ponctuation? is it possible ? because when we added other products there was columns and there was no problem , now there is. So , I don'T know what to do and I Already read the wiki guide, do yo u have a solution please ? thank you

Posted By: Hamish
Date Posted: 03-March-2011 at 2:16pm

Hi, Please raise a support ticket & we will then be able to investigate properly.

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Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: Maudeh
Date Posted: 03-March-2011 at 4:41pm

where can I find it ?

Posted By: Greg Dinger
Date Posted: 03-March-2011 at 4:45pm

http://www.productcart.com/technical-support.asp - http://www.productcart.com/technical-support.asp

https://www.earlyimpact.com/eistore/productcart/pc/custpref.asp - Submit a Ticket

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: Maudeh
Date Posted: 03-March-2011 at 4:49pm

thank you !